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WHMCS is an extremely popular web hosting management and billing software that offers a range of modules to enhance its functionality.
Here are some of the top WHMCS modules along with their pros and cons based on user reviews and features:
Billing & Invoicing Module:
- Pros: Offers a variety of billing and invoicing features, supports a large number of integrated payment methods, and includes automatic recurring invoicing and reminders
- Cons: Some users find it difficult to set up, and upgrades through the software’s update tool may cause data loss
Support Ticket System:
- Pros: Integrated support ticket system helps manage customer queries efficiently
- Cons: After the first year, users need to pay for email and ticket support
cPanel Integration:
- Pros: Seamless integration with cPanel allows for easy management of hosting accounts
- Cons: Not specified, but general feedback suggests that some users may find the integration process complex
Domain Management:
- Pros: Streamlines the process of selling domains and hosting packages to customers
- Cons: The “Unpaid” stamps on invoices can’t be changed, which some customers may find aggressive
Online Store Feature:
- Pros: Built-in online store feature for selling web hosting products and services
- Cons: The largest paid plan can be expensive for some users
These modules, much like plugins for WordPress, are designed to automate and simplify running a web hosting business, from client management to billing and support. I personally started in web hosting using proprietary software, but after upgrading to WHMCS, I’ve never looked back.
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