How to provide great customer support
Customer support encompasses so much more than simply responding to a service ticket, fixing the issue and closing it out without explanation. I see so many entrepreneurs asking how …
Linux or Windows Dedicated Server? Which one is better?
Linux Dedicated Server or Windows Dedicated Server Should you choose a Linux Dedicated Server or a Windows Dedicated Server as your platform of choice? Preferences aside, we can make …
cPanel vs DirectAdmin vs Plesk
Here’s a comparison of cPanel, DirectAdmin, and Plesk to help you decide which one might be the best fit for your needs: The hosting industry still primarily uses cPanel …
Use Statistics as an SEO Tool – a Tip for Success
Why using statistics is vital to the success for your online business If you’re hosting mission critical data on your eCommerce website, it’s important that you measure the statistics …
The Art of Closing Sales Online – eCommerce
Routinely closing sales online is the measure of a successful eCommerce venture Closing sales online requires expending considerable resources in terms of time and money attracting visitors to your …
Value Add Services in the Web Hosting Industry
Value add services is one of my favorite topics, especially as it relates to the web hosting industry. I originally wrote this article in 2010, but it’s very much …
How a Bad Hosting Service Could Ruin Your Business
No one can deny that a bad hosting service could ruin your online business. Almost all types of businesses and professionals have online presence today. However, most website owners …
What does the Best Dedicated Server mean?
Does the best dedicated server mean the best price aside from all else? Or does the “best dedicated server” mean the best price-to-performance solution that most closely matches your …
Using Web Analytics to Measure and Monetize Your Websites
Web Analytics Reveals Valuable Insights to Your Website How do you measure the success of your website? Is it an increase in link popularity, search engine results pages (SERPS), …
Starting a shared web hosting business?
Thinking of starting a shared web hosting business? Over the past decade or so, literally hundreds of new shared web hosting providers have launched operations, no doubt with the …