Customer Fallout – How Do You Handle Churn?
I’ve thought about this many times even on things not web hosting industry related. Other than poor customer service or repeated outages, I think high customer fallout results from …
Category: Tutorials & Tips
How to provide great customer support
Customer support encompasses so much more than simply responding to a service ticket, fixing the issue and closing it out without explanation. I see so many entrepreneurs asking how …
Linux or Windows Dedicated Server? Which one is better?
Linux Dedicated Server or Windows Dedicated Server Should you choose a Linux Dedicated Server or a Windows Dedicated Server as your platform of choice? Preferences aside, we can make …
Use Statistics as an SEO Tool – a Tip for Success
Why using statistics is vital to the success for your online business If you’re hosting mission critical data on your eCommerce website, it’s important that you measure the statistics …
The Art of Closing Sales Online – eCommerce
Routinely closing sales online is the measure of a successful eCommerce venture Closing sales online requires expending considerable resources in terms of time and money attracting visitors to your …